curl -X POST 'https://crypto-api.yativo.com/api/v1/yativo-card/admin/yativo_card_customer_8f9a_abc_1769031332068/reset' \
-H 'Authorization: Bearer YOUR_ACCESS_TOKEN'
{
"success": true,
"message": "Customer onboarding reset. Re-onboard this customer via POST /api/yativo-card/customers/onboard with a different email address.",
"data": {
"deleted_card_id": "yativo_card_customer_8f9a...abc_1769031332068",
"email_masked": "sa***@hotmail.com",
"external_customer_id": "usr_8821",
"next_step": "POST /api/yativo-card/customers/onboard",
"email_warning": "The email address used previously remains registered with the card network and cannot be reused. Use a different email address when re-onboarding this customer."
}
}
{
"success": false,
"error_code": "NOT_FOUND",
"message": "Customer card not found"
}
Card Customer — Card Operations
Reset Customer Onboarding (Admin)
Admin: force-reset any card onboarding record, including accounts with issued cards
POST
/
v1
/
yativo-card
/
admin
/
{yativoCardId}
/
reset
curl -X POST 'https://crypto-api.yativo.com/api/v1/yativo-card/admin/yativo_card_customer_8f9a_abc_1769031332068/reset' \
-H 'Authorization: Bearer YOUR_ACCESS_TOKEN'
{
"success": true,
"message": "Customer onboarding reset. Re-onboard this customer via POST /api/yativo-card/customers/onboard with a different email address.",
"data": {
"deleted_card_id": "yativo_card_customer_8f9a...abc_1769031332068",
"email_masked": "sa***@hotmail.com",
"external_customer_id": "usr_8821",
"next_step": "POST /api/yativo-card/customers/onboard",
"email_warning": "The email address used previously remains registered with the card network and cannot be reused. Use a different email address when re-onboarding this customer."
}
}
{
"success": false,
"error_code": "NOT_FOUND",
"message": "Customer card not found"
}
This is an admin-only endpoint. Unlike the issuer reset, this endpoint has no restriction on card status — it can reset accounts even after a payment card has been issued.
The email address used previously cannot be reused. It remains registered with the card network. The customer must re-onboard with a different email address.
string
required
The
yativo_card_id of the account to reset. Works for both user and customer card accounts.string
required
Bearer token:
Bearer YOUR_ACCESS_TOKENcurl -X POST 'https://crypto-api.yativo.com/api/v1/yativo-card/admin/yativo_card_customer_8f9a_abc_1769031332068/reset' \
-H 'Authorization: Bearer YOUR_ACCESS_TOKEN'
{
"success": true,
"message": "Customer onboarding reset. Re-onboard this customer via POST /api/yativo-card/customers/onboard with a different email address.",
"data": {
"deleted_card_id": "yativo_card_customer_8f9a...abc_1769031332068",
"email_masked": "sa***@hotmail.com",
"external_customer_id": "usr_8821",
"next_step": "POST /api/yativo-card/customers/onboard",
"email_warning": "The email address used previously remains registered with the card network and cannot be reused. Use a different email address when re-onboarding this customer."
}
}
{
"success": false,
"error_code": "NOT_FOUND",
"message": "Customer card not found"
}