Environments
Authenticate with your team’s API key pair (
X-Api-Key and X-Api-Secret). See Authentication.
Response envelope
Every endpoint returns the standard envelope:Endorsements you can resubmit (main API)
An endorsement is one capability a customer can be verified for. These endorsements support resubmission throughPOST /customer/kyc/resubmit/{customer_id}/{endorsement} today:
Other endorsement names exist on a customer’s profile (for example
cobo_pobo, native, eurde, usd_latam, eur_latam) but don’t support resubmission through this endpoint yet. Calling it with one of those returns 422.
Resubmit an endorsement
This applies to individual customers only, except
card_checkout, which accepts business customers too.
200 means the resubmission was accepted and queued. It does not mean verification finished. Watch endorsement.updated or read GET /customer/{customer_id}.
Checking the result
statusmoves throughnot_started→submitted→under_review→approved/declined/rejected.metadata.last_resubmissionreflects the outcome of your most recent resubmission call.success: falsethere means the resubmission itself couldn’t be processed, not that verification was declined.serviceis title-cased (for example"Faster payments"). Compare against the lowercase form you sent (faster_payments).
Error responses
Integration example
KYC platform resubmit (individual or business)
For any endorsement, includingcobo_pobo, native, eurde, and LATAM rails, use the KYC platform:
Notes
- Resubmission affects one endorsement only.
- Calling this repeatedly for an endorsement that’s already
approvedwon’t downgrade an existing approval purely from this call succeeding. - Resubmission runs on a background queue; expect status changes within seconds to a couple of minutes.

